Shipping Policy

Last updated: January 2025

Processing Time

Orders are processed within 1–2 business days after payment confirmation. Orders placed on Sundays and public holidays are processed the next business day.

Shipping Charges

Order ValueShipping Charge
Below ₹2,000₹99 flat
₹2,000 and aboveFREE
Bulky items (alloys, body kits)Calculated at checkout

Delivery Timeframes

LocationEstimated Delivery
Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata)2–4 business days
Other cities and towns4–7 business days
Remote / rural areas7–10 business days

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS and/or email. You can use this to track your shipment on the courier's website.

Courier Partners

We ship via trusted courier services including Delhivery, BlueDart, DTDC and Speed Post depending on your location and product type.

Delivery Attempts

Our courier partners will attempt delivery up to 3 times. If delivery fails after 3 attempts, the package will be returned to us and a re-shipping fee may apply.

Damaged in Transit

If your order arrives damaged, please take photos immediately and contact us within 48 hours. We will arrange a replacement at no cost.

Contact

For shipping queries: WhatsApp +91 90000 00000 or email hello@torquexauto.in